The Telephone Consumer Protection Act or “TCPA” is a federal law designed to protect consumers from telemarketer harassment. Violations are not limited to persons on the “do not call” registry. In 2012, the Federal Communications Commissions adopted new rules that offer greater protection to consumers. Pursuant to the new rules, violations also include unauthorized phone calls to a cellular telephone or residential landline. Telemarketers must obtain the consumer’s express written consent prior to directing automated phone calls to the consumer. If you have received an unauthorized automated phone call to your cell phone or residential landline, you could be entitled to compensation of $500 to $1,500 per phone call.
Telemarketing schemes often prey on the elderly and uninformed. Telemarketers often sell services such as home security services, life alert services, magazine subscriptions, or other products intended for persons age 65 or over. If you have received unauthorized telemarketing calls, please contact our office for a free consultation to find out more about your consumer rights. We are attorneys in Jacksonville, Florida, that practice exclusively in the areas of bankruptcy and consumer rights law.
About Taylor King